Return Policy

Every purchase is made to order. We certainly hope you love your item(s), but on the off chance you are experiencing any issues, we're here to help!

If you receive any items damaged or defective, please send an email to info@thecoolelephant.com describing the problem. We will answer asap.

Return Policy

  • Items MUST be in unworn condition.
  • Return requests must be submitted within 14 days of the delivery date.
  • Shipping & Handling fees paid on the original purchase are non-refundable.
  • Customers are responsible for return shipping costs.
  • We do not offer Exchanges.

Those products marked as "limited stock" can't be returned or replaced as they are unique items.